Shipping Policy
Last updated: 03/06/2026
At White Lily Bridal, your gown is treated with the same care and love that went into choosing it. While most brides prefer to collect their dresses in person, we are happy to offer secure shipping within the UK upon request.
Shipping Policy - the basics
Shipping Availability
We provide optional UK shipping for bridal gowns and accessories. All items are packaged with care to ensure they arrive safely and beautifully.
Delivery Methods
Your order will be shipped using trusted, insured courier services. Shipping costs and estimated delivery times will be confirmed at the time of purchase, as they may vary depending on location and courier availability.
Processing Time
Once your gown is ready for collection or dispatch, we will contact you to arrange delivery. Processing times may vary depending on designer lead times and alterations.
Tracking & Updates
When your gown has been dispatched, you will receive tracking information so you can follow its journey. We are always here to help with any delivery questions or concerns.
Shipping Fees
Shipping fees are non‑refundable. These fees cover packaging, insurance, and courier costs.
What to include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.